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The second-hand marketplace Members Voice Frustration Over Size Updates

Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.

This online marketplace has updated its size classifications for women's and children's garments without notifying all shoppers about the modification.

Digital Channels Reaction

Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.

The platform stated the revised method more closely matches comparable marketplaces.

The platform has recommended to check their listings and update the measurements by hand when needed, which has left users frustrated.

Sizing System Changes

Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.

User Experiences

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.

Manual Updates

A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.

Platform Context

The service features exceeding 100 million users, comprising 18 million UK members.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.

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Written by

Louis Lee

Alex Turner is a veteran game journalist with 10 years of experience, specializing in RPGs and indie games.

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